Frequently Asked Questions

Q) How can I know whether a particular location is served by your company?

  a) Click on home page below the tracking section there will be a rate calculator their you can details which is required.

Q) How can I find out the delivery status of my consignments?

  a) Enter your consignment number with alphabets station code prefix in the tracking search box and click Track

Q) How can I request you to pick up a courier?

  a) Just check your pin code availability in rate calculator field then WhatsApp us our chatbot system will reply you.

Q) What are the regulatory requirements for dispatch of domestic consignments in India?

  a) Click on terms & condtions for relevant details.

Q) How can I meet your representative to discuss availing your services on a regular basis?

  a) Go to contact page and fill the details in description bar you will enter your request details we will contact you.

Q) Where should I contact to know more details about the delivery status of my consignment?

  a) Kindly contact the customer service cell at the place of booking. Alternatively, Go to TRACKING and enter the tracking number.

Q) What are the articles that are banned from your services?

  a) Click on the prohibited items page and refer under dangerous/banned articles.

Q) What can be shipped in the Koriyer Box?

  a) The content in the box should not exceed the weight specification of the box. Contents should be compatible with the container and packed securely to ensure safe transportation with ordinary care in handling. Please refer to the list of restricted and banned items, for further reference 'Prohibited items'.

Q) What are Koriyer terms of carriage of shipment?

  a) Koriyer advises the parties to ensure the goods handed over to Koriyer for transportation. Under the consignor insurance in the event of any loss, Koriyer shall provide COF (Certificate of Facts) on request. A COF charge of 0.2% on the invoice value shall be charged. If the consignment is not insured by the consignor Koriyer has provisions to cover under Risk coverage policy, if the consignor agrees to pay Risk surcharge as applicable at the time of booking. The maximum value goods carried under Risk coverage by Koriyer is Rs. 100/-.